Privacy Policy

01

Who we are

RAVONA is operated by Qazo LLC. References to “RAVONA,” “we,” “us” or “our” in this Policy refer to Qazo LLC in connection with the RAVONA brand and ravona.store.

Privacy questions or requests may be sent to ravona.support@gmail.com.

02

Information we collect

Depending on how you use the website, we may collect your name, email address, telephone number, billing and shipping addresses, account details, order history, product preferences and communications with Client Care.

We may also receive technical information such as IP address, browser and device information, approximate location derived from IP address, referring pages, website activity and cookie or similar technology data.

03

Orders and payment information

Information necessary to process an order is used to confirm payment, arrange fulfillment and delivery, communicate order status, manage returns and provide customer support.

Payment transactions may be processed by third-party payment providers. RAVONA does not need to store your complete payment-card number when payment information is handled directly by those providers.

04

How we use information

We may use personal information to operate and improve ravona.store, process orders, manage accounts, provide Client Care, prevent fraud and unauthorized activity, maintain website security, comply with legal and tax requirements, analyze site performance and communicate with you about RAVONA.

Marketing communications will be sent only where permitted. You may unsubscribe from promotional email using the link provided in those messages or by contacting us.

05

How information may be shared

We may disclose information to service providers that help us operate the store, including hosting providers, payment processors, fraud-prevention providers, fulfillment partners, shipping carriers, customer-service providers and analytics providers.

We may also disclose information where required by law, to protect customers or RAVONA, or as part of a business transaction involving Qazo LLC. We do not sell personal information for monetary consideration.

06

Cookies and website technologies

ravona.store may use cookies and similar technologies for functions such as maintaining shopping-cart and account sessions, remembering preferences, measuring website performance and protecting the checkout process.

Your browser may allow you to restrict or delete cookies. Disabling essential cookies may prevent some store, account or checkout functions from operating correctly.

07

Retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order administration, accounting, fraud prevention, dispute handling, warranty support and applicable legal obligations.

We use reasonable administrative and technical measures intended to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.

08

Your privacy choices and rights

Depending on where you live and applicable law, you may have rights to request access to personal information, ask that inaccurate information be corrected, request deletion of certain information, withdraw consent where applicable or object to certain uses of your information.

To submit a privacy request, email ravona.support@gmail.com. We may need to verify your identity before completing a request. Mandatory rights available under applicable United States or Canadian privacy law are not limited by this Policy.

09

International processing and children

Because RAVONA uses service providers and technology in different locations, information may be processed or stored outside your state, province or country, subject to applicable legal protections.

ravona.store is intended for general consumer shopping and is not directed to children under 13. We do not knowingly seek personal information from children under 13.

10

Policy changes and contact

We may update this Privacy Policy as our services, technology or legal obligations change. The current version and its update date will remain published on this page.

Contact: ravona.support@gmail.com.